Term and Conditions

1. Introduction

Home Sales Store (“we,” “us,” or “our”) operates the website cleanwellhomeco.com, offering carefully curated home and kitchen products to customers worldwide (with exceptions for some Asian countries and remote regions). Our product range includes accessories, appliances, baking pans, cleaning supplies, cookware, and other household items.

2. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations regarding online purchases
• Use the website only for lawful purposes
• Not engage in any fraudulent activities or attempt to circumvent our security measures

3. Products and Services Description

We offer a variety of home and kitchen products including but not limited to:

• Accessories and appliances
• Baking pans and gadgets
• Cleaning products and equipment
• Cookware and food preparation items
• Specialty items as seen on TV

We strive to accurately display our products, including their descriptions, images, and prices. However, we cannot guarantee that your device’s display will perfectly reflect actual product colors or details. Product availability is subject to change without notice.

4. Order and Payment Terms

Order Process:

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and Home Sales Store.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing:

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

5. Shipping and Delivery

Orders are processed within 1-2 business days after payment confirmation. We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery typically within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically within 15-25 business days after shipment.

These timeframes are estimates and may vary depending on your location and customs processing. We ship worldwide except to some Asian countries and remote regions.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Most items can be returned or exchanged within 15 days of delivery.

Return Process:

• Contact our customer service at [email protected] within 15 days of delivery
• Include your order number and reason for return
• Wait for a Return Merchandise Authorization (RMA) number
• Ship the unused, undamaged item in original packaging with the RMA number

Non-Returnable Items:

Due to health and safety reasons, we cannot accept returns on:

• Used or unsealed appliances
• Cleaning products and chemicals
• Food items and mixes
• Opened personal care items
• Items not in original condition (unless due to our error)

Refunds:

Refunds are processed within 3-5 business days after we receive and inspect returned items. The original standard shipping fee ($12.95) is non-refundable. For free shipping orders, return shipping costs are the customer’s responsibility.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Home Sales Store or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Home Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to customs processing, weather events, or carrier delays.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Missouri, United States. Any disputes shall be resolved in the courts located in Kansas City, Missouri.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 3321 White Oak Drive, Kansas City, US 64108